You agree to use the Services solely for lawful business purposes related to your organization.
You must not:

• • Attempt to access data or systems you are not authorized to access;
• • Reverse engineer, modify, or create derivative works of the software powering the Services;
• • Interfere with the operation or integrity of the Services;
• • Use the Services to process unlawful, harmful, or misleading information.

Gallus Insights reserves the right to suspend or terminate your access to the Services for violations of these Terms.

“Customer Data” refers to any data you submit, store, or process through the Services. You retain ownership of all Customer Data.
By using the Services, you grant Gallus Insights a limited license to process Customer Data solely for the purpose of providing, maintaining, and improving the Services.
Customer Data may be stored or processed using third‑party providers, including AWS, Snowflake, and ThoughtSpot. You acknowledge and agree that:

• • AWS provides hosting and security infrastructure;
• • Snowflake stores and processes data in a cloud data warehouse environment;
• • ThoughtSpot powers data visualization and querying functionalities.

Use of the Services is subject to the availability and performance of these third‑party systems.

Gallus Insights implements industry‑standard administrative, physical, and technical safeguards to protect Customer Data. However, no system is completely secure, and we cannot guarantee absolute security.

The Services may integrate with or rely upon third‑party platforms, including AWS, Snowflake, and ThoughtSpot. Gallus Insights is not responsible for the availability, performance, or security of these third‑party services. Your use of third‑party tools may be subject to their own terms and conditions.

Access to the Services may require payment of subscription or usage‑based fees as described in your service order or agreement. Fees are:

• • Due and payable as stated in your agreement;
• • Non‑refundable except as required by law;
• • Subject to change upon notice.

Failure to pay fees may result in suspension or termination of the Services.

Gallus Insights retains all rights, title, and interest in:

• • The Services and all related software, designs, and documentation;
• • All improvements, enhancements, and modifications.

These Terms do not grant you ownership of any intellectual property rights in the Services.

Each party agrees to keep confidential all non‑public business, technical, or financial information obtained from the other party. Confidentiality obligations survive termination of these Terms.

Gallus Insights strives to maintain reliable uptime but does not guarantee continuous availability of the Services.
We may perform maintenance, upgrades, or emergency interventions that temporarily limit access.
Support levels, response times, and service commitments may be outlined in a separate Service Level Agreement (SLA), if applicable.

The Services are provided “as is” and “as available”, without warranties of any kind.
Gallus Insights does not warrant that:

• • The Services will be error‑free or uninterrupted;
• • The Services will meet your specific business requirements;
• • Data will not be lost or corrupted.

To the maximum extent permitted by law, all implied warranties are excluded.

To the fullest extent permitted by law, Gallus Insights is not liable for:

• • Loss of profits, revenue, business, or data;
• • Indirect, incidental, or consequential damages;
• • Our total liability for claims arising out of these Terms or the Services will not exceed the amount you paid to Gallus Insights in the preceding 12 months.

You agree to indemnify and hold harmless Gallus Insights from claims, damages, liabilities, and expenses arising from:

• • With or without cause, upon written notice as outlined in your agreement;
• • Immediately if the other party materially breaches these Terms and fails to cure the breach.

Either party may terminate these Terms:

• • Your use of the Services;
• • Your violation of these Terms;
• • Your infringement of third‑party rights.

Upon termination:

• • Your access to the Services will cease;
• • You may request data export within 30 days, unless otherwise agreed.

We may update these Terms from time to time. Updated Terms become effective upon posting or as otherwise notified to you. Your continued use of the Services indicates acceptance of the updated Terms.

These Terms are governed by the laws of the United States of America, without regard to conflict‑of‑law principles. Any disputes will be resolved exclusively in the courts of the United States of America.

For questions about these Terms, please contact: Gallus Insights Ltd. Email: [email protected]